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City Express By Marriott Chetumal, Chetumal
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Key details
About the Hotel
5Av. Insurgentes Km, Col Emancipacion De Mexico,
Chetumal,
Mexico,
Quintana Roo
City Express By Marriott Chetumal is a 4-star hotel featuring amenities such as a fitness center and an outdoor pool. This smoke-free hotel offers free Wi-Fi throughout the property and complimentary breakfast on weekdays.
Rooms & Amenities
The hotel offers functional rooms equipped with air conditioning, flat-screen TVs with cable channels, and private bathrooms with toiletries. Room options include double or extra-large beds, ensuring a comfortable stay for guests.
Dining & Nearby Options
City Express Chetumal provides a complimentary breakfast buffet from Monday to Friday and includes a breakfast area for guests. Nearby dining options, including The Burger Custom Made, are within a 5-minute walk.
Services & Leisure
For business travelers, the hotel offers a well-equipped business center and meeting spaces. Guests can enjoy recreational amenities, including a fitness center and an outdoor pool.
Location & Transportation
City Express By Marriott Chetumal is 1 miles from the Zoo Payo Obispo and 2 miles from the Museum of Mayan Culture. The Chetumal International Airport is located 3 miles away, providing convenient access for travelers.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“I thoroughly enjoyed the breakfast selection, which offered a variety of tasty options that fueled my day perfectly.” view full review
Inviting Pool!
“The pool was not only clean but also incredibly inviting, making it the perfect spot to relax and unwind during my stay.” view full review
Excellent Shower Pressure
“I was impressed by the shower pressure, which provided a refreshing and invigorating experience every morning.” view full review
Hassle-Free Parking
“The free parking lot made my stay so convenient and stress-free, allowing me to explore without any worries.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Free shuttle service
Housekeeping
Laundry
Dry cleaning
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
5Av. Insurgentes Km, Col Emancipacion De Mexico,
Chetumal,
Mexico,
Quintana Roo
Map view
5Av. Insurgentes Km, Col Emancipacion De Mexico,
Chetumal,
Mexico,
Quintana Roo
City landmarks
77020
Parque Del Queso
1.5
km
Shopping Area
Liverpool Chetumal
830 m
Calle Manuel Acuña
Mujer Park
1.2
km
Zoo
Zoo Payo Obispo
2.2
km
Planetarium
Planetario Yook'ol Kaab
2.3
km
Calderitas
Oxtankah Ruins
2.6
km
Park
Zazil Ecological Park
2.0
km
Av. Revolución
Zazil Park
1.8
km
Av Efraín Aguilar 488
Monumento al Mestizaje
2.1
km
Kinichna Zona Arqueologica
2.6
km
Chetumal
casitas Park
2.9
km
Esquina con Úrsulo Galván
Manati Water Park
2.9
km
Museum
Museum de la cultura maya
3.6
km
Museum
Museum of Mayan Culture
3.6
km
Museum
Museum of the City of Chetumal
3.7
km
Palacio Municipal De Othon P. Blanco
3.4
km
Q.R.
Escuela Estatal de Danza q Roo
3.7
km
77000
La Chetumalena
3.7
km
Centro
Renaissance Statue
3.8
km
Square
Explanada De La Bandera
4.2
km
Bahia de Chetumal
Santuario del Manati
4.2
km
Avenida Insurgentes Javier Rojo Gomezfrente Fovissste
Zoologico Payo Obispo
4.3
km
Miguel Hidalgo 47
Caimanes Park
4.3
km
Square
Fuente del Pescador
4.4
km
Chetumal
Malecon Chetumal
4.4
km
Blvd. Bahía 155
Aqui inicia Mexico malecon
4.4
km
Barrio Bravo
Bandshell and playground Chetumal
5.0
km
Night club
Carpe Diem
4.9
km
Nearby
Mall
Las Americas Chetumal
390 m
Mall
Plaza de las Americas
470 m
Restaurants
The Burger Custom Made
650 m
Carretera Tulum-Cancun Vidanta Riviera Maya
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.5
Location
8.5
Service
5.0
Dining
5.5
Guest reviews
6.0/10
based on 44 reviews
7.9
7.9/10 based on 805 reviews
Jerome
United States,
September
2023
6.2/10
The hotel offers modern and comfortable rooms with a clean and efficient layout, yet the strong paint smell was a downside. The service was lacking, with staff appearing uninterested in fixing issues and displaying rude behavior. However, the location is excellent, just minutes away from a major mall. The dining experience was nice but can be improved. Overall, for the cost I booked, it was a mixed experience.
Rooms
7.0
The rooms had everything you would need with a clean and efficient layout. They are modern, comfortable, and clean, but the smell was very strong, like there was an open can of paint.
Service
5.0
The service was disappointing with staff displaying rudeness and little regard for customer concerns. They seemed unfriendly and not trained to handle issues effectively.
Location
9.0
The location is great, as it is directly behind the shopping mall, making it convenient for finding food and transportation to other places.
Dining
6.0
The dining experience was nice but could be improved a bit, with limited range and quantity. However, the home-made pastries were a highlight.
Facilities
John
United States,
May
2023
6.0/10
The hotel had a strong paint smell in the rooms, which made me feel like I needed some fresh air but unfortunately, the windows couldn't be opened. The rooms seemed freshly painted with a high paint scent. They were not ready on time, and the breakfast was cold and lacked flavor.
Rooms
6.0
The rooms definitely needed some fresh air due to the strong paint smell, but they looked recently painted with a high paint scent. The breakfast was cold and lacked flavor.
Service
5.0
The front desk staff was very rude and had little regard for the prices we found online, with a nasty attitude while delivering the message. However, they were willing to go the extra mile to help change a flat tire.
Location
8.0
The location was great, just a short walk to the mall, but it needs to be more inviting and less boring. It was the best part of the stay, particularly nice for children and very convenient for travelers and shoppers alike.
Dining
5.0
The dining experience was not up to standards and the Chinese food was awful. However, the extensive menu was delicious and consistent over the two days.
Facilities
7.0
There were dry cleaning and laundry services available, which was convenient but not exceptional in terms of facilities.
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